Returns & Refunds
RETURNS & REFUNDS
We want you to love your Vaiyra. If you're not completely satisfied, we're here to help.
30-Day Love It Guarantee
We offer a 30-day return policy from the date of delivery. If you're not completely satisfied, you can return it for a full refund within 30 days.
Return Eligibility
To be eligible for a return, items must be:
- In original condition
- Unused and unwashed
- In original packaging
- Accompanied by proof of purchase
How to Start a Return
Contact us at brvp126@gmail.com with your order number and reason for return. We'll guide you through the process and provide a return shipping label.
Refund Processing
Once we receive and inspect your return, we'll process your refund within 5-7 business days to your original payment method.
Exchanges
If you'd like to exchange for a different color or size, contact us and we'll arrange it.
Damaged or Defective Items
If your item arrives damaged, contact us immediately with photos. We'll send a replacement or issue a full refund including return shipping.